Let’s talk

Manage CRM

A property management system for developers, housing community and cooperative managers, and rental managers. Web and mobile app.

Manage CRM developer dashboard: sold and available units, investment revenue, faults, tenant changes and settlements.
Developer dashboard in Manage CRM.

Purpose

Manage CRM brings property management into one system. It serves property developers, housing community and cooperative managers, and rental managers, and gives residents, owners and tenants accounts of their own.

Problem

Property management means a lot of scattered information: units, agreements, payments, faults, meter readings and community decisions. Without one system it takes a lot of manual work and constant communication between the developer or manager and residents.

My contribution

I was responsible for discovering business needs, defining scope, architecture, design and implementation, and launching the application.

Capabilities

  • Investments and units — unit cards with agreements, photos and attachments, automatic totals of floor area, unit types and ownership shares, and unit import from CSV.
  • Billing and payments — monthly billing generated from templates, charges by unit type and meter consumption, online payments via Tpay and bank confirmation import.
  • Resolutions and voting — planning resolutions, online voting weighted by ownership share, and a view of the results.
  • Faults and tenant changes — reports with statuses, costs and change history, passed between the developer and the administrator.
  • Meters — meters and sub-meters assigned to units, reading import and automatic consumption calculation.
  • Users and notifications — administrator, employee, member and tenant accounts with permission levels, bulk SMS and email, and notifications about status changes.
  • Mobile app — dashboard, units, agreements and payments on the phone.

Outcome

Manage runs as a subscription, with plans for sales, rentals, housing communities and cooperatives, and a 7-day demo.

Property modules in Manage: units, members, billing, faults, resolutions, meters, imports and notifications.
Every property module in one place.
A unit's settlement with a cost table, amount due and payment deadline.
Monthly billing from templates.
Choosing a payment method in the Tpay gateway and importing bank confirmations.
Online payments via Tpay and bank statement import.
Resolution voting results on a chart: for, against and abstaining.
Resolutions and online voting.
List of reported faults with tags, statuses and change history.
Faults with statuses and change history.
Hot water meter state with reading history and consumption difference.
Meters, readings and consumption.
A successful import of units from a CSV file.
Import of units, members and readings from CSV.
List of notifications about new faults and settlements.
Notifications about status changes.
Sign-in screen of the Manage mobile app.
Mobile app: sign-in.
Sales dashboard in the mobile app: sold units and investment revenue.
Sales dashboard on the phone.
List of units in the mobile app with type and floor area.
Unit list.
Unit card with sale price, price per square metre and reservation agreement.
Unit card with its agreement.
A rental unit with monthly rent, unit details and balance.
A rental unit.
Editing rental costs: monthly fees for individual rooms.
Room rental costs.
Back to projectsOpen Manage CRM

Contact

Let’s talk about your idea

You don’t need a prepared specification. Let’s start with the problem you want to solve.

Let’s talk